Integration

This page describes ConnectNow's integration capabilities.

REST API

ConnectNow's backend services run on a standard REST API pattern. Therefore, any client with credentials can send requests and get responses.

IMPORTANT NOTE

For security reasons, ConnectNow's production instance has an allow list for request origins. Please contact us with the URL/IP of your client, and we'll add it to the allow list.

Check out our various API documentation pages to find out what calls are available for service: Chat, Queue System, Issue Tracker

Direct Integration

We're always looking to add new integrations in to ConnectNow. If you use a specific system and require a bespoke integration, please contact us with the details. Some examples include ITSM systems for ticket/incident management, or device management tools.

Flow builder

TIP

This is a future development for ConnectNow. We're working on it, so hold tight!

The Flow Builder. allows you to integrate any system with a REST API with ConnectNow, using a powerful but simple to use visual interface.